Company Information

Company Bio

Smith Monitoring Inc. has established itself as an alarm company that genuinely cares about each individual family and business that it services.  This quality of care for our customers is the reason we have been able to separate ourselves as a different type of service experience.  This is also why Smith has been able to maintain an A rating with the Better Business Bureau since our inception and why we are currently one of the fastest growing alarm companies in the United States¹.

 

Customers

Our customers notice that at Smith we have set ourselves apart from the competition from the moment they call our sales office and are handled in a respectful and courteous manner.  Smith does not believe in working off of a high pressure commissioned sales structure; instead we have created an environment in which the customer is given an opportunity to receive the highest quality coverage at the best possible price.  See customer testimonials page for more information.

 

Employees

Smith has worked to create a highly qualified team that have an established history of excellence to ensure the best possible protection for each customer.  All of our technicians have a minimum of 3 years of experience in the alarm industry and go through an extensive background check before being considered for a position.  Our customer service representatives are also given an extensive screening process and in depth training with continuing education in the security industry.

 

Community

From our inception, Smith Monitoring Inc. has set aside a portion of its yearly proceeds to support humanitarian and educational projects in the communities that we service as well as international business development programs.  At Smith the belief that “people are highly valued” is not just a company motto, but is the philosophy that permeates the entire company.