Our core values put families, homes, and their safety first. We take the time to understand each customer’s needs so that they are provided with the protection that they want for the price that’s right for their budget. Since our inception, we have chosen not to practice high-pressure or door-to-door sales, and we continue to stay true to these values to this day. A large majority of our customers are referred by existing customers who have already experienced Smith Monitoring. By placing our focus on our customers we can provide exactly what is being looked for in a home security system on an individual basis.
At Smith Monitoring, we don’t just believe in caring for customers; we believe in caring for people. That is why we contribute a portion of our annual proceeds to humanitarian projects around the world. One of our current projects includes promoting a business-mentoring program in the United States and parts of Asia.