CUSTOMER TESTIMONIALS
At Smith Monitoring we believe in offering superior customer service at the best price. Our continued desire to serve others is the foundation on which our company is built, and that foundation stands firm. Below you will find videos and written testimonials from some of our satisfied customers. Call today and find out how Smith can serve you.
Video testimonials
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Smith protected Joel's office When we first chose to do our Security monitoring we mainly went with them because we were going to save money over the other companies we were using. Shortly after switching to them, our building actually had an attempted break-in. The security system worked perfectly, Smith prevented the break-in, and just really saved us a lot of money, time, and heartache from trying to recover from that. Click here to watch Joel's video |
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Smith keeps Mary's business locations safe What I like best about Smith Security is the great customer service that they give. We have two stores and after having such a good experience at the first store, we decided to use them again at our second store. They have great service, we feel very secure here, the response is immediate and we would definitely use them again at our next location. Click here to watch Mary's video |
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Wayne protects his home and business Having Smith Security at my own house gives me the peace of mind I need to protect my clients files that are here. Their service was extraordinary, on time, and prompt. They did a great job with an existing system in my case and I continually recommend them to my clients just because they are affordable and just a good |
Written testimonials
Below are some of the many testimonials we have received in writing. Some were sent to us as letters, others emails, and still others, submitted online through independent review sites. For the sake of privacy, our customers' names have been removed. Call today to find out what makes Smith a different kind of service experience.
"I was very impressed with Smith Monitoring. They came into my home last weekend and took over my existing system that I had with adt. First of all, the salespeople were very professional and courteous. They addressed all of my questions and concerns, and gave me, in my opinion, a very low monitoring rate (it was 12 dollars cheaper than what I was paying with adt). Also, the installer was a few minutes late, but to my surprise, I was notified an hour prior to him being late by the original salesperson I spoke with. He assured me he would be there and he did arrive. Smith Monitoring seemed to be much more willing to meet my needs as a customer, and I was treated with respect and professionalism. If you are in the market for security it's really a no brainer, Smith Security is the way to go."- Houston Customer
"Smith Security did a great job on my home. They were very professional and had a new system set up for me in under 4 hours. I called around and checked other companies here in the DFW area, and they had the most courteous customer service reps and the best prices out of all the others here. I have already recommended several friends and family members to them and they are happy as well. Over all, our experience with Smith has been fantastic. I highly recommend them to others."- Dallas Customer
"It's so nice to have local, personal service. I'm so tired of being on hold for those huge companies. A sales associate took my call immediately and said a technician was available to install my system in the same week. None of that waiting 2-3 weeks to have peace of mind."- San Antonio Customer
"So far so good. The customer service has been awesome. No surprises when they came to assess the installation. Installer was friendly and very knowledgeable."- Austin Customer
"Easy to set up and great service. I have no problems and tell all my friends and family about SMITH!"- Fort Worth Customer
"I want to express my supreme appreciation of the excellent service that the technician provided to us! He not only installed the security system in a timely manner, but he also took the time to explain what to expect and how it works. I truly believe that I made the right decision. Your technician is a credit to your business and I have already begun to recommend your services.Thanks again."- Atlanta Customer
Scheduling appointments
We can have one of our professional alarm installers come out to your location within a matter of days to set up a new Smith Alarm System. At Smith, our scheduling is flexible. We will do everything possible to work around your timetable, and ensure that your installation will be the most comfortable and professional service experience you have ever had.
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